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MUSEUM VISITOR REGULATIONS

A. OPENING HOURS AND VISITOR INFORMATION

1. Opening hours

08:00 – 17:00

Monday – Sunday

2. Contact information

Exhibition, Education and Communications Department

Tel.: 028 3821 6331 – Ext. 16

Ticket Office

Tel.: 028 3821 6331 – Ext. 26

B. VISITOR REGULATIONS

1. General regulations

• Visitors are requested to wear appropriate and respectful attire when visiting the Museum.
• Visitors and guests visiting the Museum for official business are requested to park their vehicles in designated areas.
• Visitors are requested to maintain a quiet environment and not to speak loudly, run, or engage in disruptive play.
• Visitors are requested to follow the instructions of Museum staff and comply with security and safety regulations within the Museum premises.

2. Guided tours

• Groups of five or more visitors who require a guided tour are requested to contact the museum guide on duty at Building 1 or the Ticket Office for assistance.
• Tour guides accompanying visitors to the Museum must wear their identification badges as required and are responsible for reminding their groups to comply with the general Museum regulations.

3. Security, safety and protection of artworks and artifacts

• Weapons, explosives, flammable substances, toxic or hazardous substances, and other items that may pose a safety risk are not permitted on the Museum premises.
• Luggage, suitcases, backpacks, travel bags, and other bulky items should be left in the designated storage area. Please do not leave money, jewelry, or other valuables in deposited luggage. Small backpacks and handbags may be brought into exhibition areas; please carry them by hand or wear them in front of your body to avoid accidental contact with artworks and artifacts.
• Do not touch artworks, artifacts, or exhibition equipment; maintain a safe distance from artworks and artifacts. Do not enter, climb onto, or sit on display platforms or plinths.
• Smoking, littering, or any behavior that may affect the surroundings, the environment, or the experience of other visitors is not permitted.
• Food and beverages are not permitted, and eating or drinking is not allowed in exhibition areas.
• Pets are not permitted on the Museum premises, except assistance animals for persons with disabilities.
• Do not sit on railings, ledges, or window frames, or lie down or rest in exhibition areas or corridors.
• Art materials intended for drawing or painting, such as colored pencils, paints, drawing boards, and easels, are not permitted in exhibition areas.

4. Photography and filming

• Visitors may take commemorative photographs and recordings using mobile phones during their visit; flash photography is not permitted.
• Selfie sticks, tripods, and gimbals are not permitted in exhibition areas.
• When taking photographs or filming, visitors must not touch artworks, artifacts, or exhibition equipment; must maintain a safe distance from artworks and artifacts; and must not obstruct walkways, affect the exhibition space, or disturb other visitors.
• Photography or filming for service, commercial, promotional, or other purposes beyond personal sightseeing requires prior registration. Please contact the Ticket Office for guidance and complete the required procedures in accordance with Museum regulations.

5. Admission fees

Visitors eligible for free or discounted admission are requested to present the relevant documents at the Ticket Office for verification and processing in accordance with applicable regulations.

* For assistance, please call: (028) 38 294 441 – 0 (during office hours)

THE HO CHI MINH CITY FINE ARTS MUSEUM